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Victoria Rossi

Managing Editor at Software Advice


Victoria Rossi writes about topics related to customer service, retail, and help-desk management for the Customer Service Investigator blog. Before joining Software Advice, Victoria reported for various magazines and newspapers, in addition to work as an editor and writing coach. She holds a master's degree in journalism and a bachelor's degree in history.


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About Software Advice

Software Advice help buyers find the right software for their business. Our experts constantly publish product profiles, comparisons, best practices guides and other research to this site. These experts are also available by phone to provide free consultations for software buyers.


Software Advice
200 Academy Drive, Suite 120
Austin, TX 78704
(800) 918-2764

My Recent Posts

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Is It Possible to Intercept Negative Reviews Before They Reach Yelp?

Bad Yelp reviews can have a significant impact on your company’s revenue. Here are four ways to prevent negative reviews from ever hitting the Web.