Managing Editor at Software Advice
Victoria Rossi writes about topics related to customer service, retail, and help-desk management for the Customer Service Investigator blog. Before joining Software Advice, Victoria reported for various magazines and newspapers, in addition to work as an editor and writing coach. She holds a master's degree in journalism and a bachelor's degree in history.
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About Software Advice
Software Advice help buyers find the right software for their business. Our experts constantly publish product profiles, comparisons, best practices guides and other research to this site. These experts are also available by phone to provide free consultations for software buyers.
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My Recent Posts
Is Virgin’s use of Google Glass a look into the future of customer service? We spoke with technology experts to find out.
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