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Micah Solomon


Author, Keynote Speaker and Customer Service Expert

Micah Solomon is a business keynote speaker, consultant and author on customer service, the customer experience, leadership, and marketing. His latest book is called "High-Tech, High-Touch Customer Service" (an American Management Association/ AMACOM title). You can reach Micah directly at or 484-343-5881.


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About Software Advice

Software Advice help buyers find the right software for their business. Our experts constantly publish product profiles, comparisons, best practices guides and other research to this site. These experts are also available by phone to provide free consultations for software buyers.


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My Recent Posts


Micah Solomon: The 5 Tenets of Social Customer Service Response Under Fire

Professional speaker and author Micah Solomon shares his advice for tackling one of the biggest challenges facing businesses today—social responsiveness.